Most discouraging
Very discouraging. Customer service is not all that useful and in facts provided me with the wrong recommendations during the a critical part. Most poor full quality/disclosure concerning the the car loan. We’ll not having fun with Golden1 getting one thing subsequently. There are plenty of additional options available with similar products and greatest (and you will specific) customer care.
My car loan is determined to-be paid in complete that it times on the . My harmony are lower than my payment. Not only can the standard overall count feel withdrawn and you may applied with the less-than balance, but I also couldn’t reduce upcoming money versus entering a bank department and you will canceling the brand new costs. Up on going into the branch, I happened to be confronted with a quicker-than-competent financial worker. This employee had no suggestion how exactly to complete the latest cancelation document assuming to really make the document effective. She asked Me personally! This was perhaps not a comforting feel and that i is closing all-golden One to account as soon as my vehicle label is actually acquired.
Hi Sonya, i feel dissapointed about to listen that you’re incurring this issue off their car finance fee. We want to talk about an answer along with you and invite you to get in contact with our associate advocates team here:
Golden step one customer care
Practically entitled bc my personal card are refuted and you can nobody explained one my personal card are rejected or Finalized my membership is actually closed due to a good 40$- percentage i got to settle that was great but nonetheless what the f–k? No body explained shi so when we called it old-man into mobile phone was being impolite and pathetic i didn’t such as for example his adittude you to portion he was not useful anyway. The new even worse involved even worse the guy lied and you will told you i am able to opened reopen my membership however once i ask in order to reclarify and so i helps make sure it is still suitable information that we you prefer.. and i also can invariably get the assist that we You prefer the guy would like to state oh no you cannot reopen ur lender u need to go during the and also another type of cards Golden 1 please progress CS!
I can not understand this anybody manage…
I am unable to appreciate this individuals carry out always lender here unless its extremely simpler. New incompetency level of some of their staff try stunning, which Fantastic One doesn’t see worried about. I can’t suggest this bank.
Recently had an auto loan through Golden…
Has just had an auto loan thru Golden That. Yet not I’ve perhaps not managed to relationship to my Fidelity membership in order to make a payment. Titled Fidelity whom informed me payday loans MD the newest navigation matter is rejected. Entitled Golden That and no one here seems to know anything about ETF really works. Following attempted the reverse and you may hook of G1 to help you Fidelity. Been able to confirm the hyperlink via shot places – but when We you will need to transfer funds it offers a blunder. They actually do not want me to be able to generate a commission! Never ever had this dilemma speaing frankly about Patelco to have my most other auto mortgage. My personal biggest problem 's the shortage of assistance, training from the G1 end.
Denied to have debt consolidating financing
Rejected getting debt consolidation reduction mortgage, immediately following 10+decades , credit score good, money so you can personal debt racial good, try not to bank which have golden step 1, commitment mode absolutely nothing to all of them.
Bad technical, a great customer care
Their website & apps are not brand new friendliest to use, but at any time I have had a challenge, they truly are really receptive. Total, its the best financial institutions/credit unions available.